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Resume for
Michael James Helweg
5081 Pioneer Avenue #203
Las Vegas, Nevada 89146-8178
mhelweg@411webdesign.net
Telephone (702) 968-5353
Dear Prospective Employer;
Thank you for taking the time to read my qualifications
for employment with your company. I have been working on
and with computers for well over 15 years and in that
time I have become proficient in both the hardware and
software aspects of their operation for both stand alone
as well as in a networked environment.
I
have an in-depth understanding of every Windows based
operating system as well as Unix & Linux operating
systems, whether in a stand-alone environment or in a
Server / networked capacity. I am capable of building
computer systems from specifications and troubleshooting
computer hardware at the sub-component level, and can
design, build and maintain a networked environment. I
try to maintain a full working knowledge of all of the
latest hardware / software available.
I
have extensive experience in the installation of a
networked environment – both software and hardware.
I’ve also designed and installed networks for use in
security systems with Closed Circuit cameras as well as
Point of Sale Cash register networks and building
environment control systems. I hold multiple Microsoft
Certifications, which I have listed. I also have
certifications to dispense technical support with Dell,
Micron, Compaq, HP, Gateway, and Sony Laptops and hold a
“Recognized Qualified Repair Technician” for IBM laptop
/ desktop computers.
I have extensive time, training and
experience in troubleshooting hardware and or software
over the telephone as well as directly with end-users,
on-site. I am quite comfortable working with individuals
who are not quite knowledgeable in resolving issues with
their systems.
I
can work in, and manage a group atmosphere easily, as
well as on my own and I am a capable of managing
projects to completion without guidance, and have no
problems working in a fast-paced environment and
completing projects within a projected deadline.
I
have extensive training in the installation and
day-to-day operations of PBX/V.O.I.P. telephony systems
from Avaya, Nortel, Nortel-Meridian and AT&T.
Educational
History:
I am a graduate from
Poughkeepsie, High School, in Poughkeepsie, N.Y. - Class
of 79. I graduated with a G.P.A. of 3.65.
In June 1988, I
graduated with a Bachelor’s of Science in Computer
Information Systems with a minor in Electro-Mechanical
Design with a G.P.A. 3.35, from Marist College,
Poughkeepsie, New York.
I have attended many
other courses, sponsored by various computer
manufacturers, in order to stay informed on the newest
technologies and innovations in the computer industry.
Certifications
January 1999 – HP /
Compaq Certified Systems Administration
October 1999 – Dell Certified Technical Support
Specialist
April 2000 – IBM Authorized Repair Technician
June 2001 –Microsoft Certified Professional
January 2002 – Microsoft Certified Professional –Systems
Engineer
March 2002- Microsoft Certified Professional – 2002 NT
Systems Engineer.
April 2004 – HP Certified Systems Administrator HP-UX
September 2004 - Microsoft Certified Systems
Administrator (MCSA)
August 2006 – C.O.P.C. Certified Dell Level II
Technician
January 2007 – Recertified - Microsoft Certified
Professional –Systems Engineer
March 2008 – Recertified IBM Authorized Repair
Technician
Employment History:
Employment History:
Forward Opportunities LLC
4004
Schiff Drive
Las
Vegas, NV
August 2006-Present
Larry
Pearlman (818) 298-6179
Forward Opportunities is a Web Design / Optimization /
Advertising company. This
Business is the restructured partnership between Larry
Pearlman and myself after the departure of Matt Marlon /
Tami J. Miller in August of 2006. The company provides
SEO / SEM / PPC and website design services to clients
throughout the US. With the use of several proprietary
pieces of software specifically designed by us, for the
sole purpose of internet marketing, we can produce very
satisfying results which result in very favorable search
engine indexes on major search engines such as
Google.com, Yahoo.com and Bing.com producing targeted
web traffic. The company has 20+ companies contracting
our services and references could be provided to
interested parties for verification.
InternetZing.com
4004
Schiff Drive
Las
Vegas, NV
I.T.
Director
February 2005-August 2006
InternetZing.com is a Search Engine Optimization /
Internet Advertising Company.
My
primary role at internetzing.com was to oversee the
website design and Search
engine optimization departments and to assure to
day-to-day operations of the
office network and PBX systems. I was responsible for
the maintaining of clients
search engine positioning and was the chief designer and
author the algorithms
and
applications that garnered top-ten search engine
placement for all of
internetzing‘s clients. In August of 2006, Mr. Marlon
sold the company to me due to family issues that caused
him to re-locate to the east coast.
Traffic-Power.com
4850
Flamingo Road
702-839-9300
Las
Vegas, NV, 89145
I.T.
Technician.
August 2003 - February 2005
Supervisor: Rodger Jumper 702-292-0904
Traffic-Power is a Search Engine Optimization / Internet
Advertising Company.
I
worked at the Traffiic-power.com South Jones Street Call
Center as an IT
Technician; my duties were building, maintaining and
repairing computers,
scanners, printers... There are approximately
225-networked workstations; I was
responsible for in the day-to-day operations for the
call floor systems. I was also
responsible for the installation and day-to-day
operation of a Nortel Meridian PBX,
and
have a very good working knowledge of large-scale
telephone systems.
High Sierra Computer Services
5655
East Sahara Dr
Las
Vegas, NV 89103
June
2002 to August 2003
Manager: Michael Slaven
(702)
242-9154
I was
hired for the task of designing web-sites, custom
Applications, intranet applications for local and
Internet businesses as well as installation, repair and
upgrading of WAN/LAN systems, both hardware and
software. Building custom DVR closed circuit security
systems to tailor clients’ needs and installing them.
ClientLogic
420
Pilot Rd
Las
Vegas, NV, 89119-3620
(702)
639-3600
September 1999 to May 2002
Supervisor: Tom Jordon (1999-2001) Dell Campaign
Supervisor: Richard James (2001-2002) Micron Campaign
Technical Support - Floor Supervisor 702-269-3600
My
duties were to oversee and help the Technical Support
Staff with problems
from
incoming customers, fielding usage and technical
questions and fixing their
technical problems, and or keeping the in-house computer
/ networking systems
operational, seeing that software and hardware updates
were done, installing
workstations as needed on the call floor. My position
could best be described as a
help
desk for the help desk.
Gateway Country
1109
South Road
Wappinger Falls, NY, 12590
January 1996 to April 1999
Supervisor: Paul Mikulski (845) 298-1444
Computer Builder / installer / Repairperson
My
duties Included building computers to specifications
supplied by customers,
replacing parts on malfunctioning units as per repair
order. In April of 1998,
Gateway consolidated all repair business to its main
site in Iowa.
Thank you.
Michael James Helweg
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